Member Testimonials


"Our family has banked with Garden Island FCU for over 18 years. Aida and Cheryl have seen our babies grow into teenagers over the years and are truly family to us. They are always so friendly and welcoming, always looking for ways to help us out financially. We are so thankful for their service. We look forward to many more years of banking with Garden Island FCU!"

Autumn C.

Member since 2004
Member Testimonial

"Kathleen is very pleasant to work with and she has excellent customer service skills. She always answers my questions no matter how big or small with a smile and she explains in detail all about how my account is doing and especially what it does for me. She is an outstanding teller! I am recommending to my friends that Garden Island Federal Credit Union is where they should be!"

Ben A.

Member since 2020
Member Testimonial

"Back in the early 1990’s when we walked into what was then Koloa FCU, now Garden Island FCU do we know how much they would become family. Cheryl and Aida have been there for us throughout always looking out for us, not just financial matters but being our friends. We feel so blessed to have an FCU with such outstanding employees and with a great financial service. And thank you to all the past employees who we’ve met along the way."

Dennis C.

Member since 1993
Member Testimonial

"My experience at the Garden Island FCU Lihue branch is always positive, the tellers are very friendly. They call me by my first name, "Miss Lorine” and always provide good customer service to their members. They are always so polite to me and the tellers timely reorder my checks. They always ask me how I want my cash, and they always ask “may I help you with anything else today?” Mahalo nui loa Garden Island FCU for always providing outstanding customer service!"

Lorine P.

Member since 1989
Member Testimonial

"The days when I used to come home from a hard day’s work, my kids use to run up to me and yelled, Daddy! They hugged and kissed me, and so did my wife. This gave me a feeling of being loved and missed. The same feeling I’d get would be similar. I’d get that wanted feeling whenever I’d go to put money into my wife’s Christmas savings, whenever I’d inquire about a loan, purchase a car, or whatever insignificant trivial question I have. Their answers all said with the greatest smile that, sometimes, I’d wished other institutions would do. For these reasons, yes, I am enjoying my member experience, and I’d like to share it with others."

Raymondo D.

Member since 1983
Member Testimonial

"Your staff is very exceptional – they greet you with a smile! They are very knowledgeable with this company and best of all, very helpful and accommodating. I will forever bank with you. I always feel welcomed and special. Thank you."

Valerie N.

Member since 2002
Member Testimonial