Member Testimonials
"I always have a positive experience when I stop in the Lihue Branch. Everyone is always friendly and professional. I also love the convenience of the mobile app and online banking!"
Candace T.
Member since 1985
"Been a member over 50 years. I hope I'm not exaggerating the years. Been very happy, and the service is impeccable. Happy beyond expectations."
Arthur F.
Member since 1973
"This credit union has been exceptional over the past years. I have had no problems with my savings and checking account. The staff is friendly and professional. I've had other banks before, but I will never close my account here."
Cassity D.
Member since 1997
"Excellent service always! I love the location in Kapa'a, where it's close to work and home. Staff is always outstanding and ready to help you with your needs. Thank you for being here."
Sandra A.
Member since 2024
"Since I switched banks and came to Garden Island FCU, it has been nothing but smooth banking. I have no regrets about becoming a member, the staff is always friendly with good vibes and very helpful."
Crystal A.
Member since 2020
"It's always a pleasure coming into the GIFCU office. The employees are always courteous and efficient. I appreciate the warm, inviting atmosphere. Thanks for all you do."
David M.
Member since 1993
"The staff here has always been very friendly and professional. Very appreciative of all the services. I was able to get my car through you folks!"
Leonard A.
Member since 2021
"I, Veronica R., give Garden Island FCU the number 10 in helping me to do some transactions when needed to the best of their knowledge."
Veronica R.
Member since 2024
"I'm so very happy with all the services here. Thanks a million!"
Bao R.
Member since 1983
"The staff at the Lihue Branch are always friendly, smiling, and give attention to details!"
Larry L.
Member since 2007
"My experience with Garden Island has been great. All the people I met have been really nice. Great Staff!"
Frank S.
Member since 2019
"I appreciate the customer service, and you don't have to fill out a deposit slip to deposit checks."
Yolanda P.
Member since 2013
"It's a good bank for us our loans were fast approved thanks to the Garden Island Federal Credit Union."
Imelda C.
Member since 1992
"Always excellent customer service. Been a member since little kid days!"
Benny G.
Member since 1991
"Interactions with associates were very pleasant!"
Sean W.
Member since 1996
"Our family has banked with Garden Island FCU for over 18 years. Aida and Cheryl have seen our babies grow into teenagers over the years and are truly family to us. They are always so friendly and welcoming, always looking for ways to help us out financially. We are so thankful for their service. We look forward to many more years of banking with Garden Island FCU!"
Autumn C.
Member since 2004
"Back in the early 1990’s when we walked into what was then Koloa FCU, now Garden Island FCU do we know how much they would become family. Cheryl and Aida have been there for us throughout always looking out for us, not just financial matters but being our friends. We feel so blessed to have an FCU with such outstanding employees and with a great financial service. And thank you to all the past employees who we’ve met along the way."
Dennis C.
Member since 1993
"My experience at the Garden Island FCU Lihue branch is always positive, the tellers are very friendly. They call me by my first name, "Miss Lorine” and always provide good customer service to their members. They are always so polite to me and the tellers timely reorder my checks. They always ask me how I want my cash, and they always ask “may I help you with anything else today?” Mahalo nui loa Garden Island FCU for always providing outstanding customer service!"
Lorine P.
Member since 1989
"The days when I used to come home from a hard day’s work, my kids use to run up to me and yelled, Daddy! They hugged and kissed me, and so did my wife. This gave me a feeling of being loved and missed. The same feeling I’d get would be similar. I’d get that wanted feeling whenever I’d go to put money into my wife’s Christmas savings, whenever I’d inquire about a loan, purchase a car, or whatever insignificant trivial question I have. Their answers all said with the greatest smile that, sometimes, I’d wished other institutions would do. For these reasons, yes, I am enjoying my member experience, and I’d like to share it with others."
Raymondo D.
Member since 1983
"Your staff is very exceptional – they greet you with a smile! They are very knowledgeable with this company and best of all, very helpful and accommodating. I will forever bank with you. I always feel welcomed and special. Thank you."
Valerie N.
Member since 2002